Terms & Conditions Borneo Slot — The Complete Platform Usage Guide

Welcome to Borneo Slot. These Terms & Conditions constitute a legally binding agreement between you ("Member" or "User") and Borneo Slot ("Company", "we", "platform"). By accessing, registering, or using any part of the Borneo Slot platform — whether via website or mobile device — you agree to be bound by all terms, conditions, policies, and guidelines contained in this document.

If you do not agree with any part of these Terms & Conditions, please stop using the Borneo Slot platform immediately. Continued use of our platform following any changes to these terms will be deemed as full acceptance of those changes.

To be eligible to register and use the Borneo Slot platform, you must meet all of the following requirements without exception:

• Aged 18 years of age or older at the time of registration. Borneo Slot strictly complies with child protection laws and does not permit any underage individual to use our platform.
• Be a Malaysian citizen or a valid permanent resident in Malaysia.
• Not subject to any local or international legal prohibition that would prevent participation in online betting activities.
• Never previously been banned from the Borneo Slot platform or any associated platform.
• Register under your own name — registration on behalf of another person is strictly prohibited.

Borneo Slot reserves the right to request identity verification documents at any time as part of the KYC (Know Your Customer) process. Required documents may include a MyKad national identity card, Malaysian passport, or other valid supporting documents. Failure to submit the required documents within the specified timeframe may result in account suspension or closure.

Each individual is only permitted to hold one (1) active account at Borneo Slot. Holding multiple accounts — whether using different names, email addresses, phone numbers, IP addresses, devices, or payment methods — is strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances and bonuses without compensation.

During registration, you are required to provide accurate, truthful, and complete information, including:

• Full name as per MyKad or passport
• An active Malaysian mobile number
• A valid and accessible email address
• Exact date of birth
• A strong and unique password

Borneo Slot is not liable for any losses arising from inaccurate or false registration information provided by members. You are solely responsible for keeping your account information up to date whenever changes occur.

Account passwords are the member's sole responsibility. Borneo Slot recommends using a password of at least 8 characters, combining uppercase letters, lowercase letters, numbers, and symbols. Do not share your password with anyone, including the Borneo Slot support team.

Borneo Slot accepts deposits in MYR (RM) only via approved Malaysian local payment methods. Accepted payment methods are as follows:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Bank Transfer: DuitNow, FPX (including Maybank2u, CIMB Clicks, Public Bank, RHB Bank, Hong Leong Connect)

The minimum deposit amount is RM 30 per transaction. There is no standard maximum deposit limit, though daily or weekly limits may apply based on account tier and security review outcomes. Deposited funds are typically credited to your Borneo Slot account within seconds to 5 minutes, depending on the payment method selected.

All deposits must be made from a bank account or e-wallet registered in the member's own name. Borneo Slot does not accept third-party deposits. If a deposit is received from a third-party source, Borneo Slot reserves the right to freeze the account pending investigation.

Borneo Slot members may submit a withdrawal request at any time, provided all of the following conditions have been fully met:

• Account KYC (Know Your Customer) verification has been completed
• All applicable bonus rollover requirements have been met
• No ongoing security or fraud investigations on the account in question
• The withdrawal amount meets the minimum threshold of RM 50

Withdrawal processing times are as follows:

• E-Wallet (Touch 'n Go, GrabPay, Boost, ShopeePay): 10 to 30 minutes
• Bank Transfer (DuitNow, FPX): Up to 1 business day

Withdrawals must be made to a bank account or e-wallet registered in the member's own name. Borneo Slot does not process withdrawals to third-party accounts under any circumstances. For first-time withdrawals, Borneo Slot reserves the right to request additional verification documents before approving the transaction.

Borneo Slot reserves the right to delay or reject any withdrawal request suspected of involving fraud, money laundering, or a breach of these Terms & Conditions. In such cases, the relevant authorities may be notified.

Borneo Slot offers a wide range of bonuses and promotions to members, including welcome bonuses, reload bonuses, cashback, and special promotions tied to specific events. All bonuses are subject to the specific terms and conditions set for each respective promotion.

The general terms applicable to all Borneo Slot bonuses are as follows:

• Each bonus has a rollover requirements (wagering conditions) that must be met before winnings from a bonus can be withdrawn. Rollover requirements typically range from 20x to 30x depending on the bonus type.
• Bonus is only valid for use within 7-day period from the date of issuance, unless otherwise stated. Expired bonuses will be automatically forfeited.
• Only one bonus may be active at a time unless otherwise stated by Borneo Slot.
• Borneo Slot reserves the right to cancel or modify the terms of any bonus or promotion at any time without prior notice.
• Any misuse of the bonus system — including opening multiple accounts to claim bonuses — will result in account closure and forfeiture of all associated bonuses and winnings.

All games available on Borneo Slot — including video slots, live casino, football, e-sports, and jackpots — are subject to their respective game rules available within the platform. Members are responsible for understanding the rules of each game before playing.

Borneo Slot uses Random Number Generator (RNG) independently verified by international auditing bodies for all casino and slots games. This ensures every game outcome is entirely random and fair, with no manipulation of any kind.

For Live Casino games, Borneo Slot partners with internationally licensed software providers operating under valid licences. Live Casino game outcomes are final and cannot be disputed unless there is clear, verifiable evidence of a technical error.

For Sports Betting events such as the Malaysia Super League and EPL, all results are based on the official decisions of the relevant sporting body. Borneo Slot reserves the right to void or reject any bet suspected of involving match-fixing or insider information.

In the event of technical errors or system disruptions while a game is in progress, Borneo Slot reserves the right to void the round in question and return the original stake to the member's account. Borneo Slot's decision in such matters is final.

Borneo Slot members are expected to interact with the platform and fellow members with respect and integrity. The following are strictly prohibited and may result in account closure without warning:

• The use of automated software, bots, or third-party tools intended to manipulate game outcomes or gain an unfair advantage
• Any attempt to hack, breach, or compromise the Borneo Slot security systems
• Money laundering or using the platform for any illicit financial purpose
• Collusion between two or more members to gain an unfair advantage
• Uploading or distributing unlawful, offensive, or obscene content through the platform
• Using another person's payment details without authorisation
• Any action intended to manipulate Borneo Slot's bonus or promotion system

Borneo Slot reserves the right to pursue legal action against any member found to be engaged in criminal or illegal activity through our platform. We also cooperate fully with Malaysian authorities in financial crime investigations.

Borneo Slot reserves the right to suspend or close any member account at any time for the following reasons:

• Breach of any part of these Terms & Conditions
• Evidence or suspicion of fraud, misconduct, or dishonest behaviour
• Failure to submit the required KYC verification documents
• Requests from Malaysian authorities or relevant regulatory bodies
• Accounts inactive for more than 12 consecutive months

Members may also choose to close your own account at any time by contacting the Borneo Slot support team via live chat or email at support@borneoslot.biz. Before closing your account, please ensure all eligible balances have been withdrawn, as funds remaining in a closed account may not be recoverable.

For accounts closed due to a breach of terms, Borneo Slot may forfeit all outstanding balances, bonuses, and winnings. Members are not entitled to any compensation in the event of account closure arising from a violation.

To the extent permitted by applicable law, Borneo Slot is not liable for any direct, indirect, incidental, or consequential losses arising from your use of our platform, including but not limited to:

• Financial losses resulting from betting or game outcomes
• Service disruptions due to system maintenance, technical issues, or events beyond our control
• Unauthorised access to your account resulting from your own failure to keep your password secure
• Losses arising from inaccurate or incomplete information you provided during registration

Borneo Slot makes no guarantee that the platform will always be available without interruption or free from technical errors. We will make every effort to ensure optimal platform availability, but occasional disruptions may be beyond our full control.

Borneo Slot is committed to protecting the privacy and personal data of all our members. The collection, processing, and use of your personal data is governed entirely by our Privacy Policy ours, which form part of this agreement.

By using the Borneo Slot platform, you agree that we may collect and process your personal data for the following purposes:

• Identity verification and KYC compliance
• Financial transaction processing
• Fraud detection and prevention
• User experience improvements and platform service enhancements
• Account-related communications, promotions, and important updates

Borneo Slot will not sell or disclose your personal data to third parties for marketing purposes without your consent. Your data is protected with 256-bit SSL encryption and stored on secure servers in accordance with the latest industry standards.

Borneo Slot reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Any amendments will take effect immediately upon being published on this page. The "Last Updated" date at the top of this page will be updated whenever changes are made.

It is the member's responsibility to review this Terms & Conditions page periodically to stay informed of the latest version. Continued use of the Borneo Slot platform following the publication of any amendments constitutes your acceptance of those changes.

These Terms & Conditions are governed by the laws applicable in the jurisdiction under which Borneo Slot operates pursuant to its obtained international licence. Any disputes arising from or in connection with these Terms & Conditions shall be resolved through arbitration or the relevant courts in accordance with procedures established by Borneo Slot.

If any provision of these Terms & Conditions is found to be invalid or unenforceable by any court of competent jurisdiction, only that provision shall be deemed void, while all remaining provisions shall continue in full force and effect.

For any enquiries regarding these Terms & Conditions, please reach out to the Borneo Slot support team via 24/7 live chat or email at support@borneoslot.biz. We are happy to assist you in Bahasa Melayu at any time.